PSO Services Group focuses solely on the improvement of Patient Safety and the Quality of Health Care Delivery.
We use a range of technologies and processes which allow us to achieve the following:
• Provide the means for the collection and analysis for Patient Safety Work Product (PSWP).
• Develop and disseminate information with respect improving patient safety, such as recommendations, protocols, and best practices.
• Utilize PSWP to encourage a culture of safety, to provide feedback, and to provide assistance to effectively minimize patient risk.
• Preserve confidentiality of PSWP in conformity with the rule and the authorizing statute.
• Protect PSWP in conformity with the rule and the authorizing statute.
• Assure the utilization of appropriately qualified staff.
• Collect, manage, and analyze activities related to the operation of a patient safety evaluation system (PSES), including the provision of feedback to participants in a PSES.
PSO Services Group is listed as a Patient Safety Organization [PSO #28] by the U.S. Department of Health and Human Services.
Solutions Provided by PSO Services Group
These solutions can be deployed in a single physician setting or scaled to multi-facility healthcare systems.
Patient Safety Evaluation
Patient Safety Evaluation System (web-based)
Best practice capture
Full knowledge capture
Occurance capture
Near-miss capture
Workaround capture
Debriefing capture
Secure data submission to AHRQ Privacy Protection Center
PSES system design
Action reports
Patient Safety Scorecard
Executive Dashboard
Online early warning system
QI Analytics
Root Cause Analysis Tool
Online Peer review
Onilne Credentialing
Quality of Care System
Physician Quality Reporting Initiative
Epidemiological research
Aggregated patient safety research
Assessments
AHRQ Surveys of Patient Safety (SOPS)
CMS HCAHPS surveys
Patient Safety Culture/Climate Surveys
Leadership diagnostic assessment
Policy assessment
Compliance assessment
Risk assessment profile
Baldridge readiness assessment
Quality landscape assessment
PSO startup needs assessment
Policies
Preparation of legal documentation
Templates
Manuals and Guides
Process Improvement
Process redesign
Patient safety architecture development
Team training
Simulation
Financial Impact Analysis