Our Vision To be a highly regarded resource for productivity in hospitals and Patient Safety Organizations, well recognized for providing Patient Safety Evaluation System applications, and much sought after for quality improvement research, knowledge and training.
Our Mission Design and implement integrated strategies and solutions to empower hospitals and other PSOs to squeeze waste out their processes, transition away from a reactive and punitive climate of fear and embrace a proactive and preventive culture of excellence to improve patient safety and the quality of health care delivery.
Our Core Values Professionalism, Quality, Service
Our Core Competencies Our maxim, “prevent harm - keep patients safe” reflects the core competencies of our experienced advisors - a responsiveness to meet customers' needs and the enthusiasm to exceed expectations with the validity of our solutions.
PSO Services Team Profile
Douglas Dotan, MA, CQIA (ASQ)
Anngail Smith
James Levett, MD, FACS
Richard Walker, MD
Mark Palmer
Dell Chakrapani
Matthew Mireles, PhD
Elizabeth Smith, PhD
Sheri Dasco, JD, MPh
Lindsey Donges
Giovanni Dalmaso
Jack Woodward